Sometimes it is surprising how easy it is to turn a good idea into an unsatisfying customer experience. A few days ago, Bbcause I wanted to be on the safe side I had booked a train with a 2 hour…
Is Data the Oil or the Currency?
Lately I have seen again the notion that “data is the new currency” and similarly „data is the new oil“. We are quick to put out these metaphors because they seem to illustrate the importance of data in business today.…
Fitbit vs. Apple Watch or Solution vs. Platform
Beginning of December market research company IDC released their market numbers for smartwatches and fitness devices (the summarize is as wearables) with fitbit leading the pack with a strong 23% while the Apple Watch only makes it to place 4 with 4.9% (here)…
Social Innovation
Matthias Horx of Zukunftsinstitut gave an interesting presentation on the future of family, women in business, work and society yesterday at the launch event for Bayerisches Zukunftsministerium. Out of a lot of interesting facts, findings and prediction there were 2 things I…
Who owns the customer ?
Again and again I come across remarks about the fight for “who owns the customer”. Especially in the telecommunications industry there is a lengthy debate about this with regards to telecommunication operators, device manufacturers, Internet companies, content owners. My first point is that…
Nokia – Apple – Hardware – Software
Over at daringfireball John Gruber has an interesting piece on the challenges Nokia and especially their new CEO is facing. The main conclusion is that Nokia today is a Hardware company that needs to turn into a Software company in…
Why can’t trains be operated like planes ?
I spent the weekend going back and forth through Germany by train and this triggered the question above. The journey started with issues and ended with issues. Germany’s Deutsche Bahn has some problems at the moment with their high-speed trains so…